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  • Job Type

    Permanent

  • Salery

    £9.50 Per Hour

  • Job Location

    Nottingham

  • Job Description

    Telesales Executive

Telesales Executive

Location: Nottingham

Hours: Part Time Flexible – 15 hours per week excluding breaks, Monday – Friday 

Salary: £9.50 per Hour

The Company:

Tiger Foodservice is a customer driven delivered business backed by one of the UK’s leading Cash & Carry’s.

Our customers include traditional cafes, restaurants, care homes, schools, business, hospitality and leisure venues as well as Indian restaurants.

From small beginnings in Nottingham in 1976, the company now operates from four depots in the Midlands which include Nottingham, West Bromwich, Peterborough and Derby.

We are a growing business and a dynamic place to work.

Employing over 300 employees across the group, our success is reliant on our staff feeling engaged, motivated and valued. We share a common goal of providing customer satisfaction as the group continues to expand and thrive in a variety of competitive markets.

The Role:

· Working as part of the telesales team to ensure customers receive high levels of customer service.

· Processing customer orders.

· Establishing new and maintaining existing customer relationships, including answering questions or enquiries from customers and managing their requirements.

· Making outgoing and taking incoming telephone calls to and from current and new customers.

· Maximising the sales opportunities from customers by analysing their purchases, identifying missing lines out of key customer-specific product categories and recommending and upselling additional lines.

· Advising customers on forthcoming promotions, products and service developments specific to the customer type.

· Cold-calling by telephone, identifying and contacting numerous potential customers daily.

· Generating new business.

· Liaising with a sales manager to provide feedback on issues and developments.

· Providing administrative support as required.

· Fulfilling occasional tasks from the office at the discretion of the management and any additional ad-hoc duties as required.

The Candidate:

You will be highly organised and proactive with a self-motivated approach. You will be a team player and must have excellent communication skills. In addition, you will have:

· Previous experience of telesales, preferably in a food environment

· Experience of using all Microsoft packages proficiently

· The ability to manage your own workload and multitask effectively

· An excellent telephone manner

· The ability to communicate with a diverse range of customers and internal staff.

· A bubbly and outgoing personality

· Ability to speak Punjabi, Hindu or Urdu

Benefits:

· 22 days holiday plus 8 bank holidays

· Free Onsite parking

· Company Pension

· Staff discount

Please note, due to the volume of applications we receive if you do not hear from us within four weeks your application has not been successful.

To apply, please send your CV with covering email or call us